Upper cavity dead, lower one working perfectly. He separated what the panel was claiming from what the oven was actually doing, which sounds obvious but nobody else had. Element, not the board I had been quoted for elsewhere.
Drusilla W. · Beverly
Thermador · Greater Boston
Thermador repair
Star burners, steam and speed ovens, and column refrigeration. The cooktops are the reliable half; the electronics are where the calls come from.
- Service call
- $95, credited
- Appliances
- 6 types
- On site
- 8:00 am – 8:00 pm, seven days
- Parts
- Factory-approved
How this one fails
What we find on Thermador
Thermador ignition modules fail in a way that is easy to misread: several burners click at once when only one knob is turned, which owners reasonably report as "all the burners are broken". It is one module. On the refrigeration side the columns share their fault pattern with the rest of the built-in world — evaporator fan, defrost circuit, door seal — but the diagnostics are read off a different control, so the panel codes are worth photographing before anyone comes out.
- Several burners clicking when one knob is turned — a single ignition module, not several failures
- Steam oven refusing to start with a full reservoir, usually the level sensor or the pump
- Column refrigerator drifting warm with the evaporator fan stalled behind the rear panel
- Speed oven magnetron dead while the convection side still works normally
- Downdraft vent rising part way and stopping short
What we repair for them
- Cooktop Repair Gas, induction and downdraft cooktops.
- Oven Repair Single and double wall ovens, including the self-clean lockouts.
- Steam Oven Repair Combi-steam and dedicated steam ovens.
- Speed Oven Repair Microwave-convection combination ovens.
- Column Refrigerator Repair Separate refrigerator and freezer columns, usually installed as a pair.
- Built-In Refrigerator Repair The 36 to 48 inch built-ins that a kitchen was designed around.
Thermador in particular towns
Where the local detail changes the job
- Gloucester Thermador ignition modules fail in a way Gloucester owners tend to report as several broken burners at once, because several burners click when one knob is turned.
- Salem Salem's historic centre makes getting an appliance out a planning problem before it is a technical one.
- Beverly Beverly Thermador calls split cleanly between the cooktops, which are reliable and fail at the ignition module, and the column refrigeration, which fails the way all built-in refrigeration fails.
What people said afterwards
4.9out of 5
from 1,665 reviews across Greater Boston
Heating at one end of the drawer only, which I had assumed meant a new drawer. Element had failed along part of its length. Straight swap and it heats evenly again. He was in and out in well under an hour.
Constance O. · Lexington
Ours is boxed into cabinetry that was built around it, and I was worried about damage getting it out. He worked out the access first, took the panel off carefully, and put everything back exactly as it was. Nothing marked.
Clementine V. · Brookline
Independent, and clear about it
We are not authorised by Thermador and we do not claim to be. We fit parts made to the manufacturer's specification, we diagnose before we quote, and the $95 service call comes off the repair once you approve it.