Heating at one end of the drawer only, which I had assumed meant a new drawer. Element had failed along part of its length. Straight swap and it heats evenly again. He was in and out in well under an hour.
Constance O. · Lexington
Fisher & Paykel · Greater Boston
Fisher & Paykel repair
DishDrawer dishwashers and integrated refrigeration. The drawer format is unusual enough that a lot of shops will not touch it.
- Service call
- $95, credited
- Appliances
- 4 types
- On site
- 8:00 am – 8:00 pm, seven days
- Parts
- Factory-approved
How this one fails
What we find on Fisher & Paykel
The DishDrawer is two independent machines in one cabinet, and diagnosis starts by asking which drawer, because that alone rules out half the possibilities. Leaks on this design are usually the lid seal rather than anything plumbed, and the seal is a serviceable part. We keep the common ones rather than sending the customer away to wait on an order.
- One drawer failing while the other runs perfectly — two machines, not one
- Lid seal leaking at the front corner during the wash cycle
- Drawer not latching so the cycle will not begin
- Refrigerator running warm with the variable-speed compressor throttled by a control fault
- Water in the base tray tripping the flood sensor
What we repair for them
- Dishwasher Repair Integrated, panel-front and drawer dishwashers.
- Refrigerator Repair Freestanding and integrated refrigeration across every brand we carry.
- Built-In Refrigerator Repair The 36 to 48 inch built-ins that a kitchen was designed around.
- Cooktop Repair Gas, induction and downdraft cooktops.
Fisher & Paykel in particular towns
Where the local detail changes the job
- Newton The DishDrawer is the Fisher & Paykel appliance we are called to most in Newton, and the first question is always which drawer — the two halves are independent machines, and answering that rules out half the possibilities before anyone kneels down..
- Cambridge Cambridge is where the DishDrawer makes most sense — two independent drawers in the footprint of one machine, in kitchens with no room to spare.
What people said afterwards
5out of 5
from 1,218 reviews across Greater Boston
Every few days there was a puddle sitting beneath the vegetable bins. The drain channel at the rear wall had silted up. He flushed it through, then pointed out exactly where it sits so I can keep an eye on it. Sensible rather than salesy.
Ignatius W. · Beverly
The downdraft rose halfway and stopped there. Damper had stuck shut so the blower was pulling against nothing. Freed and adjusted, and he tested it a dozen times to be sure it would not do it again.
Aurelius K. · Quincy
Independent, and clear about it
We are not authorised by Fisher & Paykel and we do not claim to be. We fit parts made to the manufacturer's specification, we diagnose before we quote, and the $95 service call comes off the repair once you approve it.