★★★★★Front left burner sparked and sparked and would not catch. He checked gas first, then spark, then found the cap fouled and shorting the spark somewhere useless. Cleaned and reseated. He did not sell me an igniter I did not need.
Cassandra G. · Newton
★★★★★Hollow cubes that fell apart in your hand. Apparently that means the fill is short of what the cycle expects. Inlet valve was partly blocked. He also spotted the supply line was kinked behind the unit and straightened it while he was there.
Ferdinand Q. · Watertown
★★★★★Heating at one end of the drawer only, which I had assumed meant a new drawer. Element had failed along part of its length. Straight swap and it heats evenly again. He was in and out in well under an hour.
Constance O. · Lexington