He told me up front that these have a separate igniter for each cavity, so one failing is not the same job as two, and quoted for the one that had actually gone. That kind of straightness is why I will call again.
Lavinia E. · Lexington
Professional gas, dual-fuel and induction ranges.
Range Repair
A range brings together two independent systems — the cooking surface and the oven cavity — and they fail for unrelated reasons. Burners are gas, spark and cleanliness, usually in that order. Ovens are ignition, sensing and, on anything with a self-clean cycle, the latch and thermal fuse that the cycle puts under the most stress.
- Service call
- $95, credited
- On site
- 8:00 am – 8:00 pm, seven days
- Coverage
- Greater Boston
- Brands for this
- 6
What people describe
The symptoms that bring us out
- Burner sparking continuously without lighting
- Flame dropping out as soon as the knob is released
- Oven running well below the set temperature
- Uneven browning across a single shelf
- Door not closing flush after years of use
Who builds them
The same appliance fails differently by manufacturer
- Wolf Ranges, rangetops, wall ovens and hoods. Wolf failures are usually electrical or ignition-side, and they are usually cheaper to put right than owners expect.
- Viking Professional ranges and built-in refrigeration. Viking parts run expensive, so the diagnosis matters more here than on any other brand we carry.
- BlueStar Open-burner ranges built around raw output. Simple mechanically, which means most faults are exactly where the symptom points.
- La Cornue Hand-built French ranges. Rare in Greater Boston, and the ones here are usually the centrepiece of the room they sit in.
- Thermador Star burners, steam and speed ovens, and column refrigeration. The cooktops are the reliable half; the electronics are where the calls come from.
- Dacor Wall ovens, cooktops and downdraft ventilation, with more onboard electronics than most of the field.
On ranges
4.9out of 5
from 1,049 reviews across Greater Boston
One burner had gone yellow and uneven after a bad boil over. He cleared the port ring with a toothpick, of all things, and warned me never to let anyone near it with a drill bit because you cannot undo that. Flame is even again.
Ezekiel D. · Boston
Front left burner sparked and sparked and would not catch. He checked gas first, then spark, then found the cap fouled and shorting the spark somewhere useless. Cleaned and reseated. He did not sell me an igniter I did not need.
Cassandra G. · Newton
Book it, or ask first
The $95 covers the visit and the full diagnosis and comes off the repair once you approve it. If it turns out nothing should be repaired, we will say that too.