Standing water in the bottom after every cycle. Ours is behind a custom panel and I dreaded it coming out. He read the code, checked the sump, found a blockage rather than a failed pump, and the panel never moved.
Archibald N. · Brookline
La Cornue · Greater Boston
La Cornue repair
Hand-built French ranges. Rare in Greater Boston, and the ones here are usually the centrepiece of the room they sit in.
- Service call
- $95, credited
- Appliances
- 3 types
- On site
- 8:00 am – 8:00 pm, seven days
- Parts
- Factory-approved
How this one fails
What we find on La Cornue
These are mechanically simpler than their price suggests and that is good news at repair time — a vaulted oven with a gas burner and a thermostat has fewer things in it to fail than a modern electronic range. The care required is in the finish rather than the mechanism. Brass, enamel and hand-applied colour do not forgive a careless tool, and most of the caution on a La Cornue call is about protecting what is not broken.
- Oven thermostat drifting on a vaulted gas cavity
- Burner cap seating badly after cleaning and burning uneven
- Enamel chipping at an edge where a tool has slipped on a previous visit
- Brass trim tarnishing where a cleaner has been used that should not have been
- Door hinge spring weakening on a heavy cast door
What people said afterwards
5out of 5
from 933 reviews across Greater Boston
Water was pooling on the cavity floor at the end of every cycle. Boiler seal had gone. He had the part with him, which I did not expect for something this uncommon, and it was done in the one visit.
Sebastian O. · Lexington
Every few days there was a puddle sitting beneath the vegetable bins. The drain channel at the rear wall had silted up. He flushed it through, then pointed out exactly where it sits so I can keep an eye on it. Sensible rather than salesy.
Ignatius W. · Beverly
Independent, and clear about it
We are not authorised by La Cornue and we do not claim to be. We fit parts made to the manufacturer's specification, we diagnose before we quote, and the $95 service call comes off the repair once you approve it.