A single burner burning yellow and lazy while the rest were fine. Spill had reached the port ring. Cleared it, checked the cap seating, and it burns blue and even again. He did not try to turn it into a bigger job.
Leopold F. · Brookline
Gas, induction and downdraft cooktops.
Cooktop Repair
On gas, the fault is nearly always at the burner rather than behind the panel — a fouled port, a cap seated wrong, a spark going to earth through something wet. On induction, it is the opposite: the surface is inert and the failure is in the power stage or the cooling fan that the power stage depends on.
- Service call
- $95, credited
- On site
- 8:00 am – 8:00 pm, seven days
- Coverage
- Greater Boston
- Brands for this
- 8
What people describe
The symptoms that bring us out
- Several burners clicking when one knob is turned
- One burner burning yellow and uneven
- Induction zone cutting out under sustained high heat
- Downdraft rising part way and stopping
- Touch controls responding only at one end of the panel
Who builds them
The same appliance fails differently by manufacturer
- Wolf Ranges, rangetops, wall ovens and hoods. Wolf failures are usually electrical or ignition-side, and they are usually cheaper to put right than owners expect.
- Thermador Star burners, steam and speed ovens, and column refrigeration. The cooktops are the reliable half; the electronics are where the calls come from.
- BlueStar Open-burner ranges built around raw output. Simple mechanically, which means most faults are exactly where the symptom points.
- Gaggenau Combi-steam ovens, Vario cooktops and integrated refrigeration. Low volume in Boston, and the fewer shops that service it the longer owners wait.
- JennAir Downdraft cooktops, wall ovens and built-in refrigeration, often installed as a full suite in one renovation.
- Dacor Wall ovens, cooktops and downdraft ventilation, with more onboard electronics than most of the field.
- Viking Professional ranges and built-in refrigeration. Viking parts run expensive, so the diagnosis matters more here than on any other brand we carry.
- Bosch Dishwashers above all, plus wall ovens and integrated refrigeration. The quietest dishwashers in most Boston kitchens, and the ones owners notice fastest when something changes.
On cooktops
5out of 5
from 1,433 reviews across Greater Boston
One module of the run had died and the rest worked. He pointed out the advantage of the modular design is that the dead one comes out without disturbing its neighbours, which is exactly how it went. No cabinetry touched.
Theodora S. · Newton
The downdraft rose halfway and stopped there. Damper had stuck shut so the blower was pulling against nothing. Freed and adjusted, and he tested it a dozen times to be sure it would not do it again.
Aurelius K. · Quincy
Book it, or ask first
The $95 covers the visit and the full diagnosis and comes off the repair once you approve it. If it turns out nothing should be repaired, we will say that too.