Water was pooling on the cavity floor at the end of every cycle. Boiler seal had gone. He had the part with him, which I did not expect for something this uncommon, and it was done in the one visit.
Sebastian O. · Lexington
Gaggenau · Greater Boston
Gaggenau repair
Combi-steam ovens, Vario cooktops and integrated refrigeration. Low volume in Boston, and the fewer shops that service it the longer owners wait.
- Service call
- $95, credited
- Appliances
- 5 types
- On site
- 8:00 am – 8:00 pm, seven days
- Parts
- Factory-approved
How this one fails
What we find on Gaggenau
Gaggenau builds in modules — a Vario run is several separate appliances sitting in one cutout — which is a genuine advantage at repair time because a failed unit comes out without disturbing its neighbours. The combi-steam ovens are the more demanding side: descaling history tells you more about what you will find than the error code does.
- Combi-steam refusing a cycle on a descale it has been asking for and not receiving
- One module of a Vario run dead while the rest of the row works
- Teppanyaki surface heating unevenly across the plate
- Integrated refrigerator door not self-closing after hinge wear
- Steam generator leaking at the boiler seal
What we repair for them
- Steam Oven Repair Combi-steam and dedicated steam ovens.
- Oven Repair Single and double wall ovens, including the self-clean lockouts.
- Cooktop Repair Gas, induction and downdraft cooktops.
- Built-In Refrigerator Repair The 36 to 48 inch built-ins that a kitchen was designed around.
- Refrigerator Repair Freestanding and integrated refrigeration across every brand we carry.
What people said afterwards
4.9out of 5
from 1,393 reviews across Greater Boston
He told me up front that these have a separate igniter for each cavity, so one failing is not the same job as two, and quoted for the one that had actually gone. That kind of straightness is why I will call again.
Lavinia E. · Lexington
Lower drawer leaking at the front corner, upper one perfect. First thing he asked was which drawer, because they are two separate machines. Lid seal. Had the part on the van, which nobody else I called even stocked.
Marcellus D. · Beverly
Independent, and clear about it
We are not authorised by Gaggenau and we do not claim to be. We fit parts made to the manufacturer's specification, we diagnose before we quote, and the $95 service call comes off the repair once you approve it.