Water was pooling on the cavity floor at the end of every cycle. Boiler seal had gone. He had the part with him, which I did not expect for something this uncommon, and it was done in the one visit.
Sebastian O. · Lexington
Combi-steam and dedicated steam ovens.
Steam Oven Repair
Steam ovens are the appliance where maintenance history predicts the fault better than the error code does. A machine that has been asking for a descale and not receiving one will eventually stop offering the cycles that need the boiler, and the first thing worth checking is not a part at all.
- Service call
- $95, credited
- On site
- 8:00 am – 8:00 pm, seven days
- Coverage
- Greater Boston
- Brands for this
- 4
What people describe
The symptoms that bring us out
- Refusing a steam cycle with a full reservoir
- Descale prompt that will not clear after a descale
- Water in the cavity floor after the cycle ends
- Steam generator leaking at the seal
- Long pre-heat that never reaches temperature
Who builds them
The same appliance fails differently by manufacturer
- Thermador Star burners, steam and speed ovens, and column refrigeration. The cooktops are the reliable half; the electronics are where the calls come from.
- Miele Dishwashers, ovens and coffee systems built to a service interval rather than to a failure point. Most Miele calls are maintenance that was never done.
- Gaggenau Combi-steam ovens, Vario cooktops and integrated refrigeration. Low volume in Boston, and the fewer shops that service it the longer owners wait.
- Wolf Ranges, rangetops, wall ovens and hoods. Wolf failures are usually electrical or ignition-side, and they are usually cheaper to put right than owners expect.
On steam ovens
4.9out of 5
from 1,049 reviews across Greater Boston
The descale prompt would not clear even after I had run the descale twice. He found the level sensor was misreading, so the machine never believed the cycle had finished. Replaced, and the prompt cleared first time.
Ophelia T. · Boston
It refused to run a steam cycle with a full tank. He asked when it had last been descaled before touching anything, which turned out to be never. Descaled properly, checked the pump, and it has behaved since.
Cordelia H. · Wellesley
Book it, or ask first
The $95 covers the visit and the full diagnosis and comes off the repair once you approve it. If it turns out nothing should be repaired, we will say that too.