★★★★★Control panel went dark although the oven was plainly still heating. He explained those are two different repairs at two different prices and this was the display side. Fixed it, and the honesty about which was which stuck with me.
Horatio B. · Salem
★★★★★Frost building at the top of the freezer column only. He said that pattern points at the defrost circuit rather than the compressor and he was right. Explained the whole thing as he went, which I appreciated more than I expected to.
Henrietta S. · Wellesley
★★★★★Cooling fan kept running for an hour after every cycle. Not broken exactly, but not right either. He traced it to a thermostat telling the fan the cavity was still hot. Small fix, and he treated it as worth doing properly.
Genevieve P. · Cambridge