Fisher & Paykel · Cambridge, Massachusetts
Cambridge is where the DishDrawer makes most sense — two independent drawers in the footprint of one machine, in kitchens with no room to spare. It is also a format a lot of shops decline, which is why owners here have often been told no before they call us.
The brand, in general
The DishDrawer is two independent machines in one cabinet, and diagnosis starts by asking which drawer, because that alone rules out half the possibilities. Leaks on this design are usually the lid seal rather than anything plumbed, and the seal is a serviceable part. We keep the common ones rather than sending the customer away to wait on an order.
Cambridge kitchens
Cambridge kitchens run small and dense — undercounter refrigeration, integrated dishwashers and compact columns rather than full 48-inch built-ins. Ventilation clearance is the recurring problem.
What we repair here
What people said afterwards
5out of 5
from 1,208 reviews across Greater Boston
The fresh food half kept creeping up to the mid forties overnight while the freezer sat perfect. He explained there are two separate cooling systems in there and only one had failed. Evaporator fan and defrost heater. Half the repair I was braced for.
Rosalind K. · Newton
Both zones had quietly settled at the same temperature and I have no idea how long it had been like that. He found the damper stuck and put it right. Also pointed out these drift silently, so it is worth checking the reading now and then.
Bartholomew Z. · Wellesley
Ice cream had gone soft while the display insisted it was cold enough. He put his own thermometer in for twenty minutes rather than taking the readout at face value, and found the control was reading four degrees optimistic.
Georgiana H. · Beverly