Lower drawer leaking at the front corner, upper one perfect. First thing he asked was which drawer, because they are two separate machines. Lid seal. Had the part on the van, which nobody else I called even stocked.
Marcellus D. · Beverly
Integrated, panel-front and drawer dishwashers.
Dishwasher Repair
Two thirds of dishwasher calls are drainage, and most drainage calls are a blockage rather than a pump. The machine usually knows which — the code plus the state of the sump narrows it in minutes. The other recurring call is a machine leaving dishes wet, which on a condenser-dry European machine is how it is designed to work, and we would rather explain that than sell a part.
- Service call
- $95, credited
- On site
- 8:00 am – 8:00 pm, seven days
- Coverage
- Greater Boston
- Brands for this
- 6
What people describe
The symptoms that bring us out
- Standing water in the bottom after the cycle
- Dishes still wet at the end of a full cycle
- Cycle not starting with the door plainly shut
- Water on the floor at the front left corner
- Wash quality falling off gradually over months
Who builds them
The same appliance fails differently by manufacturer
- Bosch Dishwashers above all, plus wall ovens and integrated refrigeration. The quietest dishwashers in most Boston kitchens, and the ones owners notice fastest when something changes.
- Miele Dishwashers, ovens and coffee systems built to a service interval rather than to a failure point. Most Miele calls are maintenance that was never done.
- Cove Sub-Zero and Wolf built the dishwasher to go with their own kitchens. Newer than the rest of the field, so most units in Boston are still young.
- Fisher & Paykel DishDrawer dishwashers and integrated refrigeration. The drawer format is unusual enough that a lot of shops will not touch it.
- Viking Professional ranges and built-in refrigeration. Viking parts run expensive, so the diagnosis matters more here than on any other brand we carry.
- Thermador Star burners, steam and speed ovens, and column refrigeration. The cooktops are the reliable half; the electronics are where the calls come from.
On dishwashers
4.9out of 5
from 436 reviews across Greater Boston
Wash quality had been dropping off for a year and I could not say when it started. He lifted out a filter I did not know existed and it was half blocked. Cleaned, showed me how, and charged for the visit rather than inventing a part.
Serenity V. · Salem
Standing water in the bottom after every cycle. Ours is behind a custom panel and I dreaded it coming out. He read the code, checked the sump, found a blockage rather than a failed pump, and the panel never moved.
Archibald N. · Brookline
Book it, or ask first
The $95 covers the visit and the full diagnosis and comes off the repair once you approve it. If it turns out nothing should be repaired, we will say that too.