Running far hotter than the dial suggested and drying everything out. Thermostat had drifted. Replaced and calibrated against a thermometer before he left, rather than just fitting it and hoping.
Rosamund J. · Newton
Thermador · Salem, Massachusetts
Thermador repair in Salem
Salem's historic centre makes getting an appliance out a planning problem before it is a technical one. With Thermador that usually works in the owner's favour, because the common faults — ignition modules, evaporator fans — are serviceable in place.
- Town
- Salem, 01970
- Service call
- $95, credited
- On site
- 8:00 am – 8:00 pm, seven days
- Dispatch
- Answered 24/7
The brand, in general
What goes wrong with Thermador
Thermador ignition modules fail in a way that is easy to misread: several burners click at once when only one knob is turned, which owners reasonably report as "all the burners are broken". It is one module. On the refrigeration side the columns share their fault pattern with the rest of the built-in world — evaporator fan, defrost circuit, door seal — but the diagnostics are read off a different control, so the panel codes are worth photographing before anyone comes out.
- Several burners clicking when one knob is turned — a single ignition module, not several failures
- Steam oven refusing to start with a full reservoir, usually the level sensor or the pump
- Column refrigerator drifting warm with the evaporator fan stalled behind the rear panel
- Speed oven magnetron dead while the convection side still works normally
Salem kitchens
Dense historic centre where getting an appliance in or out is a genuine planning problem, and coastal air that shortens condenser life.
What we repair here
- Cooktop Repair Gas, induction and downdraft cooktops.
- Oven Repair Single and double wall ovens, including the self-clean lockouts.
- Steam Oven Repair Combi-steam and dedicated steam ovens.
- Speed Oven Repair Microwave-convection combination ovens.
- Column Refrigerator Repair Separate refrigerator and freezer columns, usually installed as a pair.
What people said afterwards
5out of 5
from 1,093 reviews across Greater Boston
Condensation on the outside of the door all through July in a basement bar. He checked the seal, found it deformed where the unit sits against a cabinet stile, and fitted a new one. Small fault, but it had been bothering us for a year.
Octavius B. · Salem
He warned me before ordering anything that the auto defrost board on these runs into four figures and should never be guessed at. Spent the time to pin it properly and it turned out to be the sensor, not the board. That patience saved a lot.
Thaddeus R. · Lexington