He told me up front that these have a separate igniter for each cavity, so one failing is not the same job as two, and quoted for the one that had actually gone. That kind of straightness is why I will call again.
Lavinia E. · Lexington
Wolf · Peabody, Massachusetts
Peabody sits far enough inland to escape the salt that shortens component life closer to the water, so the Wolf faults here are the ordinary ones: ignition, self-clean lockouts, and hoods that were specified narrower than the range they sit over.
The brand, in general
A Wolf burner that sparks and never catches is rarely the igniter itself. The order that resolves it fastest is gas, then spark, then the wet or fouled cap that is shorting the spark to the wrong place. On the oven side, self-clean is where most calls originate: the cycle runs, the latch drives home, and either the thermal fuse opens or the latch switch never reports back, leaving a locked door hours after the kitchen has cooled. That is a repair, not a replacement, and it is worth saying so plainly.
Peabody kitchens
Inland enough to escape the worst of the salt, with a housing stock that is mostly post-war single family and straightforward to work in.
What we repair here
What people said afterwards
5out of 5
from 1,046 reviews across Greater Boston
He told me up front that these have a separate igniter for each cavity, so one failing is not the same job as two, and quoted for the one that had actually gone. That kind of straightness is why I will call again.
Lavinia E. · Lexington
It refused to run a steam cycle with a full tank. He asked when it had last been descaled before touching anything, which turned out to be never. Descaled properly, checked the pump, and it has behaved since.
Cordelia H. · Wellesley
Dead at every setting and two people had told me to replace the whole drawer. He said it is an element, a thermostat and a switch, and one of the three would be the answer. It was the switch. A fraction of what I had been quoted.
Adelaide G. · Wellesley