Lower drawer leaking at the front corner, upper one perfect. First thing he asked was which drawer, because they are two separate machines. Lid seal. Had the part on the van, which nobody else I called even stocked.
Marcellus D. · Beverly
BlueStar · Boston, Massachusetts
BlueStar shows up in Boston kitchens where somebody chose output over electronics — open burners, no sealed pan, and a port ring that a spill reaches directly. In a city kitchen that gets heavy use, an uneven burner here is nearly always a port to clear rather than a part to buy.
The brand, in general
BlueStar runs open burners with no sealed pan under them, so spills reach the port ring directly and a burner that has gone uneven is usually a port that needs clearing rather than a part that needs buying. A straightened paperclip or a toothpick is the right tool for that. A drill bit or a needle file is not — widening a port permanently changes the flame and cannot be undone.
Boston kitchens
Back Bay and South End kitchens are frequently below grade or on an upper floor with no service lift, and both facts change how a built-in comes out. We work out access before the appointment rather than on the doorstep.
What people said afterwards
4.9out of 5
from 867 reviews across Greater Boston
Lower drawer leaking at the front corner, upper one perfect. First thing he asked was which drawer, because they are two separate machines. Lid seal. Had the part on the van, which nobody else I called even stocked.
Marcellus D. · Beverly
Every burner clicked when I turned one knob and I was sure the whole thing had gone. He said that is one ignition module doing it, not five failures, and had it swapped inside an hour. Enormous relief for what I had feared.
Persephone C. · Gloucester
Refrigerator column drifting, freezer column beside it holding exactly. He said that alone ruled out everything the two share and went straight to the one column. Evaporator fan stalled behind the rear panel. In and out in an afternoon.
Winifred O. · Wellesley