One burner had gone yellow and uneven after a bad boil over. He cleared the port ring with a toothpick, of all things, and warned me never to let anyone near it with a drill bit because you cannot undo that. Flame is even again.
Ezekiel D. · Boston
Viking · Gloucester, Massachusetts
Viking parts are expensive enough that a guessed diagnosis is costly, and Gloucester is far enough out that a second visit for the wrong part costs a day. We pin the fault before ordering here more carefully than anywhere else on the list.
The brand, in general
Two Viking facts change the conversation before any work starts. Auto-defrost control boards are a four-figure part on their own, which means a refrigeration fault has to be pinned precisely rather than approached by substitution. And dual-cavity ranges carry a separate igniter per cavity — one failed igniter is not the same job as two, and quoting it as though it were is how customers end up feeling misled. We price both honestly and say which one we found.
Gloucester kitchens
The most exposed coastline we cover. Condensers here corrode faster than anywhere else on our list, and a unit that has never had its coil cleared will fail earlier than the same unit inland.
What we repair here
What people said afterwards
4.9out of 5
from 583 reviews across Greater Boston
One burner had gone yellow and uneven after a bad boil over. He cleared the port ring with a toothpick, of all things, and warned me never to let anyone near it with a drill bit because you cannot undo that. Flame is even again.
Ezekiel D. · Boston
Cubes formed perfectly and then just sat there. He said forming fine but never releasing points at the harvest side rather than the water valve, and it was the mould heater. Booked Tuesday, fixed Wednesday, ice on Wednesday night.
Peregrine J. · Boston
Ours is boxed into cabinetry that was built around it, and I was worried about damage getting it out. He worked out the access first, took the panel off carefully, and put everything back exactly as it was. Nothing marked.
Clementine V. · Brookline