Heating at one end of the drawer only, which I had assumed meant a new drawer. Element had failed along part of its length. Straight swap and it heats evenly again. He was in and out in well under an hour.
Constance O. · Lexington
Under-oven and standalone warming drawers.
Warming Drawer Repair
The simplest appliance in a high-end kitchen and the one most often written off rather than repaired. A warming drawer is an element, a thermostat and a switch — when it stops heating, one of those three is the answer, and all three are inexpensive relative to the drawer.
- Service call
- $95, credited
- On site
- 8:00 am – 8:00 pm, seven days
- Coverage
- Greater Boston
- Brands for this
- 4
What people describe
The symptoms that bring us out
- Drawer not heating at any setting
- Running far hotter than the dial suggests
- Element heating at one end of the drawer only
- Switch not registering that the drawer is shut
- Humidity vent stuck open or closed
Who builds them
The same appliance fails differently by manufacturer
- Wolf Ranges, rangetops, wall ovens and hoods. Wolf failures are usually electrical or ignition-side, and they are usually cheaper to put right than owners expect.
- Thermador Star burners, steam and speed ovens, and column refrigeration. The cooktops are the reliable half; the electronics are where the calls come from.
- Dacor Wall ovens, cooktops and downdraft ventilation, with more onboard electronics than most of the field.
- Viking Professional ranges and built-in refrigeration. Viking parts run expensive, so the diagnosis matters more here than on any other brand we carry.
On warming drawers
4.9out of 5
from 778 reviews across Greater Boston
Running far hotter than the dial suggested and drying everything out. Thermostat had drifted. Replaced and calibrated against a thermometer before he left, rather than just fitting it and hoping.
Rosamund J. · Newton
Dead at every setting and two people had told me to replace the whole drawer. He said it is an element, a thermostat and a switch, and one of the three would be the answer. It was the switch. A fraction of what I had been quoted.
Adelaide G. · Wellesley
Book it, or ask first
The $95 covers the visit and the full diagnosis and comes off the repair once you approve it. If it turns out nothing should be repaired, we will say that too.