★★★★★Convection side heated normally and the microwave side did nothing at all. He said those are two appliances sharing one cavity and they fail separately, which narrowed it immediately. Magnetron. Knew before he arrived what he was likely looking at.
Marianne L. · Brookline
★★★★★Ours had started humming in a way it never had in ten years. He said a bearing going is genuinely out of character on this make and worth catching early. Fan assembly replaced, back to silent, and he explained why waiting would have cost more.
Marguerite T. · Watertown
★★★★★One burner had gone yellow and uneven after a bad boil over. He cleared the port ring with a toothpick, of all things, and warned me never to let anyone near it with a drill bit because you cannot undo that. Flame is even again.
Ezekiel D. · Boston